We are here to help you.

You can experience both online and offline shopping with an easy instalment plan without a credit card. With instalment from Atome, you can enjoy no admin fee, no DP and no interest instalment.

You can now download Atome app to enjoy shopping for iStyle.id products within the app.
You can also shop with Atome on the online and offline merchants that has been integrated with us.
See the merchants that have been partnered with Atome in our Instagram.

Online: You can do the transaction in the merchant's website and choose Atome as the payment method.
Offline: You can come to merchant's outlet and pay using Atome by scanning Atome QR code available at the store. You can use Atome application to scan the QR code.

You can split each transaction into 3x payments in 3 months or 6x payments in 6 months. Without DP and without interest.
First instalment will be due 1 month after the transaction.
Second instalment will be due 2 months after the transaction.
Third instalment will be due 3 months after the transaction.
You need to pay membership fee each month when you have active instalment.

Min: Rp 100.000

After your instalment application is approved, merchant will process your goods and send it immediately

You can check and pay your bills in Atome app. For payment, we suggest you use the VA available at our app.

For example:
You make a purchase in March 16, therefore the due date for payment will be every 16th of the month. You make another purchase in March 20, so you need to pay this bill in 16th of the next month. This means, you need to pay 2 (two) bills every 16th of the month.
The due date of the transaction after the first one will entails the first transaction that you made.

Yes, Atome will notify you via push notification and SMS 3 days before the due date of each bills.

You will be charged with an accumulative late fee, as follows:

- 1 day late: Rp 50.000
- 7 days late: Rp 30.000

If you are late 8 days, you will be charged with the accumulative late fees up to day 7 which is Rp 80.000

1.Vouchers are valid only on the Atome mobile application.
2. Users must download the latest version of Atome mobile application in order to utilise the voucher.
3. Use of any voucher must be indicated at the time of payment, and all information required by Atome must be provided. No retroactive use of the voucher is permitted.
4. Each transaction may only use one voucher.
5. Unless otherwise stated, vouchers are not valid in conjunction with other promotions or discounts.
6. Vouchers cannot be refunded, redeemed or exchanged for cash. If an order is less than the value of the voucher, no refund or residual credit will be returned.
7. Additional terms and conditions may be specified in relation to specific voucher (for example, duration, discount amount and products covered), and will govern the use and redemption of those voucher in addition to these terms.
8. Atome may exclude individual brands from voucher in accordance with our sales strategies.
9. Atome reserves the right to cancel or modify orders, or revoke the use of voucher, where the vouchers are used in the following circumstances:
- Suspicious or fraudulent use;
- Voucher abuse, including vouchers redeemed using multiple accounts or multiple checkouts associated with the same customer or group of customers; and/or
- Vouchers used in bad faith
10. Resale, transfer and sharing of voucher are strictly prohibited.
11. Atome assumes no liability for the loss, theft or ineligibility of voucher.
12. Atome reserves the right to change these terms or cancel any promotions at any time without giving prior notice or compensate in cash or in kind.
13. Atome’s decision on all matters relating to promotions, discount, voucher and other privileges is final and binding.

Please contact the merchant to proceed the refund process.

Yes, you will get full refund. Atome do not charge any refund fee.

Yes, you can ask refund for each item in your 1 (one) transaction. Please ask the merchant to process your refund process.

Your money will be refunded to the bank account.Our Customer Service will contact you to assist your refund process.

Atome will send your money back in 5 (five) business days.

Yes, you can use Atome with your iPhone without having to download the app.

Yes, we guarantee to protect your personal information. We have electronic and procedural safeguards in place to protect your information. Your information will not be given to anyone except as required by the supervisory authority in connection with your application.